Payment Method

At Tsplendor. We strive to make the payment process seamless and secure for our customers. We offer multiple payment methods, ensuring you can choose the most convenient option. Please review our payment options below to select the one that best suits your needs.

Accepted Payment Methods

• We accept major credit and debit cards, including:

  • Visa
  • MasterCard
  • American Express (Amex)
  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal

How to Use Credit/Debit Cards

•  Select your desired products and proceed to checkout.
•  Choose the option to pay with a credit or debit card.
•  Enter your card details securely.
•  Follow the instructions to complete the payment
•  Once payment is confirmed, you will receive an order confirmation via email.

Paying with PayPal

PayPal is a secure and widely used online payment service that allows transactions via credit card, debit card, and bank transfers.

How to Use PayPal

• Select your desired products and proceed to checkout.
• Click on the "Checkout with PayPal" button.
•  You will be redirected to PayPal’s website.
•  Log in to your PayPal account or create one if you don’t have an account.
• Complete your transaction following PayPal’s instructions.
•  Once the payment is successful, you will be redirected to Tsplendor.com, and your order will be processed.

Important Notice:

Ensure that your shipping address and phone number are correctly provided to avoid any delivery issues.

PayPal payments are subject to their terms and conditions.

Important Notes:

Your payment is securely processed, and we do not store or collect your card details.

If you face any issues with your transaction, please contact your card-issuing bank.

Credit Card Payments via PayPal

If you prefer, you can also use your credit or debit card via PayPal without needing a PayPal account. Simply select PayPal as your payment method and choose the option to pay with your credit/debit card.

Currency and Transaction Fees

All prices are given in GBP (pound sterling) /£. All prices on our website are inclusive of VAT (Value Added Tax) at the applicable rate.

Currency conversion may apply for international credit cards and accounts, depending on your bank or payment service provider.

Exchange rates may apply if you use a different currency; check with your bank or PayPal for details.

Tsplendor.com is not responsible for any additional charges imposed by your bank or PayPal.

Security & Privacy

All payments are securely processed through encrypted gateways to protect your information.

We do not store your payment details on our servers.

Your personal information is kept confidential following our Privacy Policy.

Order Confirmation & Processing

Once your payment is successful, you will receive an email confirmation with order details.

Orders are processed within 2-3 business days,(Monday to Friday)

If there is any issue with your payment, our support team will contact you via email.

Ensure that your billing and shipping addresses match to prevent processing delays.

Shipping Policy

We currently ship to the United States, Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom. All transactions comply with Google Shopping policies for these regions.

Delivery Timeframes

Shipping/Delivery Time: 1 - 21 business days,(Monday to Friday)

Shipping Fees

We offer free shipping for all orders.

Tracking Information

Once your order is shipped, you will receive a tracking number via email.You can track your order on our website or through the courier’s website.

For more details on our shipping policy, visit our Shipping Policy Page.

Refund & Cancellation Policy

We aim to provide a hassle-free shopping experience. Please review our refund and cancellation policies below.

Order Cancellations

Orders can be canceled within 24 hours of placement. Contact us immediately at support@tsplendor.com. After 24 hours, cancellation is not guaranteed if the order has already been processed.

Refund Policy

Refunds are processed according to our Return & Refund Policy.

We offer refunds for defective, damaged, or incorrect items.

Refunds may take 7 business days to be credited back to your original payment method.

Return & Exchange Policy

Customers can request a return within 30 days of receiving the item.

Items must be in unused condition with original packaging.

Shipping costs for returns are the responsibility of the customer unless the item is defective.

Fraud Prevention & Compliance

At Tsplendor.com strictly adheres to fraud prevention measures.

Any fraudulent transactions will be investigated, and necessary legal action will be taken.

Payments must be made using legitimate methods; unauthorized transactions will be blocked.

Customer Support

If you have any payment-related inquiries, our support team is available to assist you.

Response Time: Within 24 hours on business days.

Email: support@tsplendor.com

Phone: +86 185 6584 5190

Thank you for shopping at Tsplendor.com!